Nastygram; Rockbox on the Sansa e200 Series

As I promised in my last entry, I sent a nastygram to iResQ to complain about how they sent my iPhone back in pieces. They replied within 24 hours. First they explained that they found it necessary to disassemble the iPhone to diagnose it (duh), then they apologized for having made the “mistake” of sending it back to me without first reassembling it. As reparation, they asked me to send the unit back to them for reassembly, and offered to pay for the shipping cost. I’m still deciding whether I’ll take them up on their offer or simply reassemble the iPhone myself. I got my point across, which is the important thing.

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